As a Chicagoan, I fell in love with South Haven during a girls’ weekend in the 90’s. We wandered through town shopping and tasting and marveling at the breathtaking sunsets, then laughed ourselves to sleep in a quaint B&B.

Months of emails followed, filled with property listings and endless questions from us. How do second-home owners manage the logistics? What are the tax implications of a Michigan residency? Terri consistently provided prompt, courteous answers, and always with a positive attitude.

In our circumstances, we came to understand the benefits of ownership vs. renting and started looking at properties in earnest, and this is where Terri’s knowledge of the market was a critical asset.

After a particularly discouraging showing, I remember saying to Terri, “I wish we could find something more like some of your rental properties. I guess we’ve just been spoiled as renters of yours!” At that point, Terri mentioned a property she’d been helping to prepare – one that wasn’t yet on the market. As I stepped onto the porch and looked at the views of the lake, then walked through the interior at the gorgeous setting, I knew we’d found the perfect house, and it was all because of Terri Webb.

Buying a home – let alone a second residence – is an undertaking often associated with stress. However, Terri took all the stress out of the process for us. She’s organized, professional, relaxed and knowledgeable. She guided us through our search in the manner of a sincere friend, helping us to find a home beyond our expectations.